Peace of Mind

At Gather, our number one priority is to provide an environment where our residents can thrive. We design our properties with the focus and intention of supporting a well-balanced lifestyle for your student.

Student moving in to apartment

ASSURANCE

Rest assured knowing that our residents are our top concern. On-site cameras are installed throughout the property, key-fob access is required for the parking garage, front doors and amenities, and an on-site officer patrols the property. Bedrooms require individual locks and we have temperature-controlled bike storage facilities. Our maintenance staff responds to maintenance issues quickly and professionally.

BALANCE

At Gather, we focus on wellness for all of our residents. Gather properties are fully-equipped with both private and public study rooms as well as indoor and outdoor lounges for varied activities. We understand the importance of play, exercise and relaxation in order to balance work and studies.

INDIVIDUAL LEASING

Individual leasing means peace of mind for you. Your financial responsibility is only for your student’s space unlike many apartments or rental houses where a joint lease is signed. If a roommate transfers to another school or moves out of Gather Southern for any reason, you do not have to worry about having to cover their portion of rent. This is just another reason why Gather Southern is your student’s best housing option!

ROOMMATE MATCHING

If your student does not have a roommate in mind, we can help. Each resident looking for a roommate fills out a Roommate-Matching form on the application. During the summer, we spend weeks looking at these preferences and matching them up with the best person we can find!

COMMUNITY

It’s all in our name. At Gather, we build thriving communities. Our committed staff works hard to plan monthly resident events, from pizza parties to karaoke nights, from resume building to gaming tournaments. Our creativity is limitless and our residents love to get involved. We focus on empowering connections to fuel a successful living-learning environment.

COVID-19 Response

Our Commitment to Cleanliness

We are committed to providing you with a community environment that aligns with CDC protocols and local health guidance in an effort to help stop the spread of COVID-19. We will continue to monitor and update our standard operating procedures as part of a continued focus on the health of our residents and team members. Outlined below are just some of the extra precautions we are taking in striving for a clean space for all.

Residents wearing medical masks

Common Areas

We have substantially increased the frequency that our community common areas and high traffic spaces are cleaned. Cleanings are occurring several times daily with recommended cleaning agents. We will continue to update our occupancy limits, hours of operations, and social distancing efforts as conditions change.

Apartments

We have provided all residents with recommended cleaning protocols for their apartments. In addition, we are taking steps to sanitize living spaces, and we will also have additional cleaning supplies for all residents upon request (subject to availability). We have processes in place to promptly replenish cleaning supplies as needed.

Hand Sanitizers

Residents, guests, and team members are encouraged to use hand sanitizers which have been placed throughout the inside common areas of our communities. These areas include but are not limited to the management office, gyms, elevator banks, meeting spaces, computer labs, and game rooms.

Face Coverings

Face coverings are strongly recommended to be used while on property. Face coverings will be required at the direction of local municipalities. Our team members are required to wear masks at all times, especially when interacting with residents, visitors, prospects, and fellow team members.

Social Distancing

Signage has been placed in common areas reminding our residents to maintain social distancing and occupancy limits. All large gatherings have been postponed until further notice.

Disclaimer

Of course, none of these measures guarantee an environment free of COVID-19 or any other disease. We are committed to doing our part and we ask that you join us in doing the same.

Frequently Asked Questions

Though our community is open 7-days-a-week, there are times that after-hours assistance is needed. You may call the main office number at 901-458-5580 and follow the prompts through the answering service to handle your request.

We have gated parking that our residents may pay to use each year. There are also U of M parking lots and the U of M parking garage next to the property.  Non-students can also utilize these services.

Our community has a dedicated team of Maintenance professionals on-site. They are available Monday through Friday, from 8 a.m. to 5 p.m. and can be available after-hours for emergencies (see after-hours protocol below).

Should you have a maintenance request, you may either submit the request online via the resident portal. This goes directly into our resident software system to be assigned to a technician for repair. You may also call the office at 901-201-4429 or email us at info@gathersouthern.com to report a maintenance request.

Should you require an emergency repair, such as a major leak or AC/heat outage during the day, we request that you contact our office via phone so that we can ensure your request is handled with priority care.

Should you need to contact our maintenance team for after-hours emergencies, you may call our office number and follow the answering service prompts to reach an on-call maintenance technician. Please note that only the following items will be considered an emergency that must be tended to overnight: lockouts, broken windows/doors that need to be secured, leaks, AC not working when it is over 80 degrees Fahrenheit outside, heat not working when it is colder than 50 degrees Fahrenheit outside, non-working toilets if there is only one toilet available within the apartment. Other standard maintenance requests, such as light- bulb replacement or appliance repair, will be completed during normal business hours.

We have on-site security cameras within the common areas of our clubhouse and amenities. They complete rounds of the community periodically throughout the day and are available to residents should they need any assistance after hours. They can be reached by utilizing a specialized number given at move-in to all residents.

Each front door has an electronic key fob instead of a manual key. These electronic key fobs ensure that no one can make copies of regular keys. Further, the software system for the key fobs logs each and every usage of the key to show which resident entered/exited with a date/time stamp. Fobs are deactivated at move-out through the system even if they are not returned to the office. The resident’s individual bedroom doors also have these electronic locks to provide even further peace of mind within the apartment.

The parking garage is gated to provide secure access for residents. Further, there are parking decals required for each resident to display to be able to park in our garage. Any vehicles without the appropriate decal will be towed.

Each resident will be provided with a mailbox for their individual apartment that is shared with their roommates. All letter-sized mail will be delivered to these locked boxes. Each resident will receive a mailbox key at move-in to access these

Packages are delivered directly to the front office and our team will intercept and log them within our package system. This notifies the resident via email and/or text message that they have received a package. These packages are then held securely in the office until the resident comes to pick them up. A photo ID is required to verify resident identity before releasing the package to them. Once retrieved, the team will log the package out of the system again notifying the resident that it has been picked up on that date/time.

Individual leasing means that you will sign a lease for an individual bedroom within an apartment home. You will only be responsible for your portion of the rent and are not responsible should the other rooms in your apartment not rent out or should roommates not pay their rent on time. This does mean that for our multiple bedroom floor plans that you can expect to receive a roommate. However, you are welcome and encouraged to bring your own roommates so that you can choose to live together with others you may know.

There are several convenient ways to pay your monthly rent. We encourage the use of our online resident portal to set up recurring monthly payments. You can also submit one time payments monthly via the online portal. Please note: fees do apply to these transactions. Contact the office for details.

You may also submit your payment monthly to the office via check or money order. Please note: the office does not accept cash payments.

Your rent includes your apartment, your furniture within the apartment, major appliances, cable, internet, water/sewer, and trash. You also have access to our state of the art amenities, available 24/7 to all residents via secured fob access.

Yes, all of our apartment homes are fully furnished. You will have a double-sized bed frame and mattress, a side table, a desk, a desk chair, and a dresser in each bedroom. The living room contains a sofa, chair, coffee table, side table, TV stand, and either bar stools or dining table and chairs depending on the floor-plan size.

Yes! Our community offers a monthly Resident Life program in which residents can participate in social gatherings, contests, crafts, and more. Residents are encouraged to follow us on social media to stay updated on events and news around the community! They will also receive a monthly newsletter that contains this information as well.

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